fbpx

Public Health Response to COVID-19

The Health & Safety of our Audiences is Paramount

TO OUR ARTISTS:

The City of Boston has established an Artist Relief Fund and is encouraging individual artists living in Boston who have been adversely impacted by coronavirus to apply.

Inviting you to join us again on Cape Ann this Season will be dependent on the health of our community and nation.

We know that times right now seem uncertain. We want to share that our Leadership & Board have developed several contingency plans for how to respond if social distancing continues into Summer.

Whether that will be moving a production to 2021, shifting schedules, or processing returns, please know that we have you and the rest of our audience’s health and safety as the top priority.

UPDATE: As of March 24th

As of today, Governor Baker has ordered that all “non-essential” businesses cease in-person operations until April 7. Businesses are encouraged to continue operations “remotely”.

In accordance with the Governor’s emergency order Gloucester Stage’s onsite-office will be closed for the next two weeks, but our Box Office and Staff are continuing to work remotely from home. Our whole team is available by email, and phone calls will be answered by voicemail messages and responded to shortly.

Reserved Ticket Subscribers will be receiving a call from our Box Office Manager Billy Burgoyne this week to schedule their season of dates and preferred seats.

TICKET POLICY UPDATES

Currently tickets are available for sale only to Subscribers for the 2020 Season. General Public tickets will go live on Thursday, April 1st. 

Typically free exchanges and refunds are reserved only for subscribers of Gloucester Stage, but this year has proved that the health of our audience is more important than an empty seat or lost revenue. If a patron is feeling ill or has had direct contact with someone who is ill, exchanges will be offered for free and refunds will be provided if necessary.

We will want every patron this summer, post-social-distancing, to feel confident that those around them did not feel bound to attend and put the health of others at risk. 

IN THE EVENT OF A CANCELLATION

From a purely secular perspective, Gloucester Stage, along with our sister theaters in the Greater Boston Region, are committed to flattening the curve and encouraging social-distancing. Looking ahead to how long it may take until social gatherings are both permitted and a healthy way to participate in the arts, we are not certain our season will begin on June 5th as planned.

In the event of a production being cancelled, ticket holders will be notified at least 1 month prior to the opening date. This promise is also for the artists helping to produce the world-class theater on our stage. We are committed to making a call early to provide clear planning for our stakeholders on stage and in the seats. We would also hope to be able to present that valued story for our audiences the following season in whole.

Ticket holders will be offered the ability to exchange their tickets to a production later in the season, exchange their tickets to the same production in the following season 2021, exchange for a gift card or a donation to the Annual Fund, and if necessary, a refund.

EVENT UPDATES:

Harborlight Montessori Presents DRAGON’S LAIR
Cancelled & Refunded

BOSOMA Spring Dance Showcase | Now: May 22 – 24
Postponed to May 22-24 – Tickets moved for all patrons to corresponding day.

Beauty on the Wing Film Preview
Postponed and looking to reschedule in late May – Tickets on hold or available for refund for all patrons.

Mugford Street Players Presents A VIEW FROM THE WINDOW
Cancelled

Cape Ann Farmers Market Fundraiser
Postponed & Likely Moved to Other Venue later in the Summer

Fish Tales: REDO | May 15
Still Scheduled – Final decision to be made April 1st

Henri Smith New Orleans Review Concert | May 16
Still Scheduled – Final decision to be made April 1st

Information about exchanges, donations and refunds can be found in the center section of this page.